Order and Payment Processing:
Beauty Depot Online ensures a secure checkout experience by utilizing Authorize.net for all transactions. We accept major credit cards, including MasterCard, Visa, American Express, and Discover, offering you a variety of payment options for your convenience.
Order Cancellation Due to Stock Availability:
Given that our inventory is sourced from multiple locations, occasionally, an item listed as available may actually be out of stock. In such instances, we will inform you via email, cancel the affected order, and promptly issue a refund.
How long does it take to ship an order?
After placing your order, it enters the preparation phase for shipment. The processing time can take up to 3 business days, although we strive to ship most orders within 1 business day. Please note our business hours are Monday through Friday, 10 am to 4 pm.
I noticed a double charge on my bank account for my order. What should I do?
Occasionally, a "pending" charge may appear on your account due to delays in the processing timeline between our system and the payment gateway. This is a temporary notification and not an actual charge. Rest assured, this pending charge will be removed once the order is processed and dispatched.
How do I track my order?
As soon as your order is shipped, we will send you an email with a UPS tracking link, allowing you to follow the delivery of your package.
Where can I find information about shipping costs and delivery times?
Visit our Shipping Information page for detailed insights into shipping costs and estimated delivery times.
How can I contact Beauty Depot Online if I need further assistance?
Should you have any inquiries or require assistance, please connect with us through our Contact Us page.
How do I access my account or manage my orders?
You can manage your orders and access account details by visiting Your Account.
What is the procedure for returning a product?
For information on returns, please refer to our Return Policy.